Privacy policy
PRIVACY POLICY
Last updated: 15.09.2026
At HKT DREAM, accessible from hktdream.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
As a UK-based company, your data is processed in strict accordance with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:
- Name, billing address, and shipping address.
- Payment information (processed securely via our encrypted billing system).
- Email address and phone number.
- Device information (IP address, time zone, and cookies).
2. How We Use Your Information
We use the information we collect generally to fulfill any orders placed through the website. This includes:
We use the information we collect generally to fulfill any orders placed through the website. This includes:
- Processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
- Communicating with you regarding order updates or support requests.
- Screening our orders for potential risk or fraud.
3. Sharing Your Personal Information (Fulfillment & Logistics)
To guarantee our standard 3 to 5 business days delivery timeline (which may rarely extend up to 7 business days depending on courier volume, customs clearance, or specific customer location), we share your Personal Information with reliable third parties who help us operate our business:
To guarantee our standard 3 to 5 business days delivery timeline (which may rarely extend up to 7 business days depending on courier volume, customs clearance, or specific customer location), we share your Personal Information with reliable third parties who help us operate our business:
- Logistics and Order Fulfillment Partners: We share your name, shipping address, and phone number with our dedicated global fulfillment centers and courier networks solely to process and deliver your orders to your location.
- Payment Processors: Your financial data is securely transmitted and processed directly through our secure, industry-standard payment gateways fully compliant with PCI-DSS standards. We do not store or have access to your credit card details on our servers.
- Analytics Providers: We use services like Google Analytics to help us understand how our customers use the site.
4. Data Retention
When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights (UK & GDPR)
If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hktdream1@gmail.com.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hktdream1@gmail.com.